Frequently
Asked Questions
Q. Do you
sell retail or wholesale?
A. Delectable Mountain sells retail only.
Q. What makes
Delectable Mountain Cloth different from other fabric stores?
A. Our offering of natural textiles is unusually selective and diverse.
Each piece of fabric in the store is individually chosen. The exciting
variety of textiles with an old-time feel inspires designers for weddings,
theater, film, re-enactment, interiors, doll costumes, special projects
or anyone looking for gifts. Fabric lovers appreciate that there is no
polyester or nylon to push aside.
Q. Are there
other items than fabric?
A. Yes:
•
Buttons with an old-time feel made of pearl, tagua, and cast metals.
• Scarves and shawls from around the world, including velvets, Kashmiri,
and hand-woven chenilles.
• Jewelry that complements our fabrics.
FABRIC
Q. What fabrics
do you carry?
A. Delectable Mountain carries only natural textiles, specializing in
silk, cotton, linen, rayon and blends. The store is filled with a wide
variety of weaves with an old-time feel: silk velvets, sueded silks, silk
jacquards, doupions, taffetas, silk-and-metal organzas, iridescent silks,
cotton velvets, solid velvets, velvet burnouts, batistes, chiffons, natural
blend jacquards, brocades, soft washeds, European designer fabrics, Japanese
prints, hanky linen, dotted swiss, toiles, voiles, neutrals, scrims and
some ribbons.
Q. How often
do you receive new fabrics?
A. New textiles arrive weekly from around the world. Most are one-time
pieces that do not appear on our website.
Q. What is
the smallest piece you will cut?
A. In the store we will cut pieces as small as 1/8-yard. The mail order
minimum cut is 1/2-yard.
Q. Can I have
samples of fabric mailed to me?
A. Yes. We sell precut sets of samples for our regular stock of 166 colors
of silk doupion. If you have a specific need, phone us and we will prepare
a suitable selection from our current stock.
Q. Do you
have any made-up fabric goods?
A. We have many made-up scarves and will cut a scarf from almost any material
in the store. A limited number of kimonos are available, and may be made
to order from certain fabrics.
ORDERING
Q. Can I re-order
fabric that I have purchased?
A. We can tell you that when you buy it. Some of our fabric is always
available, including the 160 colors of doupion. But many pieces are one
of a kind that we may never see again.
Q. How long
after I place my order will my fabric be shipped?
A. All orders are shipped within a week, unless you request expedited
service. If by chance the fabric you need is not in stock we will advise
you.
Q. Do you
ship outside the United States?
A. Yes.
Q. What are
your payment terms?
A. Payment before shipping by check or credit card.
Q. Can I place
my order online?
A. No. We tried a simple online ordering system in the past and were overwhelmed
by the logistics. We are still an old fashion store that is not ready
for the modern world. If you phone us, we can talk to you and better fill
your needs.
Q. Can I talk
to a salesperson by phone?
A. Yes. Call during business hours, seven days.
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